Privacy Policy

JV Fashions Academy ("we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you use our website and the JV Fashions Academy mobile application.

1. Information We Collect

• Personal Details: Name, email address, phone number, and other information provided during account creation, enrolment, or profile updates.
• Learning Activity: Course enrolment details, course progress, login activity, and interactions within the platform. This information helps us manage access, improve learning experience, and prevent misuse.
• Technical Information: Device type, operating system, IP address, app version, and browser information collected for security, analytics, and performance monitoring.
• Location Information: Approximate location data may be collected to detect unusual or suspicious activity and to prevent unauthorized access or misuse of the platform. We do not collect or store precise GPS location data.

2. How We Use Your Information

Your information is used to:

• Manage course enrolment and provide access to learning content.
• Authenticate users and secure accounts.
• Communicate important updates related to courses and platform usage.
• Improve course content, app performance, and learning experience.
• Detect, prevent, and address unauthorized access or misuse of the platform.

3. Fee Payment Processing

All fee payments are processed securely through third-party payment gateways such as Razorpay. We do not store or have access to your payment card details or banking credentials.

4. Content Security

To protect our academic content, videos and learning materials are streamed securely within the platform and mobile application. Measures are in place to prevent unauthorized downloads, recordings, or redistribution. Any violations may be monitored and acted upon.

5. Cookies and Similar Technologies

We use cookies and similar technologies on our website to improve user experience, remember preferences, and enhance security. You can control cookie usage through your browser settings.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request correction or deletion of your account data.
• Opt out of non-essential communications.

7. Third-Party Services

As part of the learning experience, students may receive course-related support or doubt clarification through external communication platforms such as WhatsApp. Any communication through such platforms is subject to their respective privacy policies.

8. Contact

For any privacy-related questions or concerns, please contact us at enrolment@jvfacademy.in.